Job Description: Operation Manager
Position: Operation Manager
Location: Chennai, India
Company: Adiraj Journey
About Us: Adiraj Journey is a premier travel services provider offering comprehensive Visa Services, Passport Services, Travel Insurance, and FRRO Services. We pride ourselves on delivering exceptional service and value to our clients, with a strong presence nationwide.
Role Summary: We are looking for a highly organized and efficient Operation Manager to oversee our daily operations. The successful candidate will ensure the smooth running of all operational aspects of the business, enhance productivity, and maintain high service standards.
Key Responsibilities:
- Manage and oversee the daily operations of the company.
- Develop and implement operational policies and procedures to ensure efficiency.
- Coordinate with different departments to streamline processes and improve service delivery.
- Monitor and manage budgets, ensuring cost-effective operations.
- Handle customer inquiries and resolve any operational issues promptly.
- Supervise and support the operations team, providing training and development as needed.
- Ensure compliance with all relevant regulations and standards.
Qualifications:
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Minimum of 5 years of experience in operations management, preferably in the travel industry.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Problem-solving mindset with attention to detail.
- Proficient in operations management software and MS Office Suite.
- Strong communication and customer service skills.
What We Offer:
- Competitive salary and benefits package.
- Career advancement opportunities within a growing company.
- A dynamic and supportive work environment.
